Privacy Policy

This Privacy Policy explains how crag-seal collects, uses, and safeguards your personal information when you use our website and services. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect the following types of personal information:

• Contact details including name, email address, and postal address
• Property preferences and search criteria
• Communications you send to us
• Technical data including IP address, browser type, and device information
• Usage data about how you interact with our website

How We Use Your Information

We use the information we collect for the following purposes:

• To provide our property search and consultation services
• To respond to your enquiries and communicate with you
• To improve our website and services
• To comply with legal obligations
• To protect our legitimate business interests

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: to provide services you have requested
• Legitimate interests: to operate and improve our business
• Legal compliance: to meet our regulatory obligations
• Consent: where you have explicitly agreed to specific processing

Data Sharing

We may share your personal information with:

• Property owners and landlords relevant to your enquiry
• Service providers who assist in our operations
• Professional advisers including solicitors and accountants
• Regulatory authorities when required by law

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, typically for a period of six years following the conclusion of our business relationship. This period may be extended where required by law or to defend legal claims.

Your Rights

Under data protection law, you have the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure in certain circumstances
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise any of these rights, please contact us using the details provided below.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

crag-seal
14 Westgate Chambers
Bradford BD1 2PT
United Kingdom

Email: [email protected]

Last updated: September 2024