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crag-seal is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about how we meet our obligations under these regulations and how you can exercise your data protection rights.

Data Controller

crag-seal acts as the data controller for personal information collected through this website and in the course of providing our services. As the data controller, we are responsible for deciding how your personal data is processed and for what purposes.

Lawful Basis for Processing

We only process personal data where we have a lawful basis to do so. The lawful bases we rely upon include:

Contract

Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract. This applies when you engage our property services.

Legitimate Interests

Processing is necessary for our legitimate interests or those of a third party, provided these interests do not override your fundamental rights. Our legitimate interests include operating our business, improving our services, and marketing to existing clients.

Legal Obligation

Processing is necessary to comply with our legal obligations, such as maintaining business records and responding to regulatory requirements.

Consent

Where none of the above bases apply, we will obtain your explicit consent before processing your personal data. You may withdraw consent at any time.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right to Be Informed

You have the right to know how your personal data is being collected and used. This information is provided in our Privacy Policy.

Right of Access

You can request a copy of the personal data we hold about you. We will respond to such requests within one month.

Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to have it corrected.

Right to Erasure

Also known as the right to be forgotten, you can request deletion of your personal data in certain circumstances.

Right to Restrict Processing

You can request that we limit how we use your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You can object to certain types of processing, including processing for direct marketing purposes.

Rights Related to Automated Decision Making

You have rights relating to automated decision-making and profiling. We do not currently make decisions based solely on automated processing.

Data Protection Officer

Given the nature and scale of our processing activities, we are not required to appoint a formal Data Protection Officer. However, we have designated a member of our team to handle data protection matters. For any queries, please contact us using the details below.

International Transfers

We do not routinely transfer personal data outside the United Kingdom. If such transfers become necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Data Breaches

We have procedures in place to detect, report, and investigate personal data breaches. Where a breach is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

Contact Us

For any questions regarding GDPR compliance or to exercise your data protection rights, please contact:

crag-seal
14 Westgate Chambers
Bradford BD1 2PT
United Kingdom

Email: [email protected]

Last updated: September 2024

The information provided on this website is for general informational purposes only and should not be construed as professional property or legal advice. Individual circumstances vary and rental agreements should be reviewed by qualified professionals. Results and availability may differ based on market conditions. We recommend consulting with appropriate specialists before making property decisions.